How MemberRx supports plan members and their loved ones
At the beginning of last year, the MemberRx pharmacy team began optionally serving CUPE EWBT members requiring certain specialty medications to manage complex health needs.
Starting May 1, 2026, certain pre‑authorized specialty medications will need to be filled through MemberRx. If you or an eligible family member are currently using one of these medications, you’ll be asked to transfer your prescription to MemberRx by November 30, 2026, to continue your coverage. We’ll be sharing more information soon, and anyone affected will be contacted directly to help make the transition as smooth as possible.
A focus on complex health needs
Specialty medications are prescribed to treat chronic, complex and/or rare conditions and often require special handling and ongoing patient support.
The MemberRx pharmacy team provides personalized, compassionate service with expert pharmacists who take the time to understand each patient’s unique health concerns and help them achieve the best possible outcomes through their medication(s).
In a recent survey, MemberRx patients shared their overall satisfaction with the high quality of care they receive from the pharmacy.
“The pharmacist I talked to was so incredibly kind and listened to my concerns and gave a very knowledgeable answer. I love how kind and caring the team is! You’re all doing great! Thanks for all that you do.”
— MemberRx pharmacy patient
“They are courteous and very patient while answering all of my questions. This whole process works perfectly from start to finish. They are very caring individuals who take pride in their work.”
— MemberRx pharmacy patient
What makes MemberRx different
The pharmacy opened in June 2023 and today supports over 5,000 patients, delivering specialty medications to benefit plan members and their eligible family members across Ontario.
The pharmacy works closely with patients to meet their delivery and dispensing needs, and all prescriptions filled by MemberRx are delivered to patients free of charge.
The MemberRx pharmacy model minimizes the cost of dispensing expensive specialty medications by offering lower mark-ups and using cost-effective drug-dispensing practices – directly creating savings for our plan.
The EWBT receives fixed funding from the provincial government to deliver health, dental and life benefits to you and your family. By prioritizing patient care over profits, MemberRx ensures members managing complex health needs get the support they need, while also delivering savings to our benefits plan to strengthen your overall coverage.
The MemberRx pharmacist team’s sole focus is on providing the highest quality patient experience and health outcomes for every patient they serve.
Learn more
To learn more about MemberRx, visit MemberRx.ca. You can also read the FAQs available on otip.com or call OTIP at 1-866-783-6847 to speak to an agent.
Everything you need to know about your T4A
Tax season is here!
If you are eligible to receive a digital T4A slip, you can access it in My Member Account starting on February 28. Your T4A will be online in your member account until May 31. After May 31, you can access it through your Canada Revenue Agency (CRA) account.
Mailing exceptions: Printed T4A slips will be mailed to eligible members by February 28. Please refer to our T4A article for information on mailing exceptions. You can also visit our help centre to learn more about T4A or watch our video.
NOTE: OTIP, the plan administrator, sends your T4A information directly to the CRA. You or your personal accountant does not need to submit or print a copy of your T4A slip. You can also download a copy for your records by logging in to your member account or CRA account.
Not yet registered for My Member Account?
To access your T4A, you must first register for My Member Account. Go to member.otip.com and click Register.
Be sure to enter 50210 for your plan number (do not use 175210) and check your benefits card for your OTIP ID number.
For helpful tips and instructions throughout the registration process, visit otipraeo.com/registration-help .
Menopause support: Nutrition and supplements for better energy, mood and sleep
Menopause and perimenopause are natural stages of life that bring hormonal changes affecting energy, mood, sleep, and overall well-being. While each woman’s experience is unique, nutrition and targeted supplements can play a key role in supporting hormone balance and easing common symptoms like hot flashes, fatigue, and mood swings.
What you can do
1. Prioritize whole‑food nutrition
Balanced, whole‑food meals are one of the easiest ways to support hormone health and emotional balance. Include:
- Magnesium‑rich foods (leafy greens, nuts, seeds, legumes, whole grains, soy products) to help with mood and sleep.
- Phytoestrogens (tofu, tempeh, edamame, flaxseeds, chickpeas, lentils) to ease hot flashes and support bone health.
- Protein (beans, lentils, fish, poultry, eggs) to stabilize energy and maintain muscle.
- Healthy fats (avocados, nuts, seeds, fatty fish) to reduce inflammation and support brain function.
2. Consider supplements when needed
Supplements can help fill nutritional gaps when food alone isn’t enough. Common options include:
- Vitamin D + calcium for bone health
- Magnesium for mood and sleep
- Omega‑3s for inflammation
Always speak with a health-care professional before starting new supplements.
3. Pair nutrition with supportive habits
- Move regularly: short walks, light resistance exercises, gentle stretching
- Reduce stress: 4‑7‑8 breathing, journaling or stepping outside for a mindful break
Join our next Women’s Health webinar – March 11
Hormonal changes during perimenopause and menopause can shape how you think, feel and communicate. Many members tell us they notice shifts in memory, focus and mood during this stage. Understanding what’s happening—and what you can do—can help you maintain clarity and peace of mind.
You’re invited to a practical, evidence-informed session designed to help you better understand how hormonal transitions affect brain health, and the everyday habits that can support it.
From fog to focus: Protecting cognitive & brain health during menopause
Wednesday, March 11 at 7 p.m. (ET)
Speakers: Dr. Romy Nitsch (MD, OBGYN) and Dr. Val Vorstenbosch (PhD, CPsych)
Nominate an outstanding colleague
Nominations are now open for the OTIP Education Worker Awards. This is an opportunity to recognize colleagues who make a difference in your school communities. These awards celebrate the dedication of education workers who support students and help create safe, welcoming learning environments.
Award categories include:
- Educational support
- Office professional, custodial and maintenance
If you know someone who goes above and beyond, we encourage you to submit a nomination.
Nominations close March 31, 2026, at 11:59 p.m. ET.
Thank you for helping us celebrate the people who make our school communities thrive.
OTIP Bursary program – Applications open
OTIP is proud to support CUPE EWBT members and their families through the OTIP Bursary program, which awards 30 students each year with a $1,500 bursary to help support full-time or part-time post-secondary studies at a college, university, or in skilled trades or technology programs.
Applications close June 1, 2026. Eligible members and their families are encouraged to apply and take advantage of this opportunity.
Interested in learning more about the awards programs or community investment initiatives? Contact CommunityInvestment@otip.com.
Have questions?
You can find all providers’ contact information on our Contact Us page.
- Plan enrolment, eligibility & premiums – OTIP
- Health, drug & dental – Canada Life’s dedicated CUPE EWBT representatives are there for you
- Travel emergency medical assistance (Global Excel) – when you’re travelling outside Canada
- Prescription drug prior authorization – facet (Cubic Health)
- Preferred pharmacy for specialty prescription drugs – MemberRx
- Life and AD&D insurance coverage, claims & conversion – OTIP and CHUBB Insurance
- General inquiries or trust-related issues – CUPE EWBT
